No, CoGa only records your entry and exit times at a partner establishment
Only your last name, first name, date of birth and mobile phone number.
No, this information is mandatory and requested by the cantonal doctor's office. See the state press releases.
Your information is encrypted and stored on servers in Switzerland for 14 days. If no request from the cantonal doctor's office is issued during this 14-day period, they will be automatically deleted.
No one has access to your information if you have not been in contact with a confirmed case of Covid. If this is the case the cantonal doctor will apply to the establishment in order to have a list of people who have had contact with the person tested positive.
No, CoGa is completely free
No, the pass you will receive at the end of your check-in is reusable with our partners
For families or groups, it is possible to record the number of companions. This is subject to the establishment's policy.
Yes, in case you cannot use your phone, an access card will be provided at the entrance to the facility.
No, you can generate an access card from any computer or phone with internet access.
Yes, it is always possible to generate a new card with the correct information.
You can simply redo a new QR code.
The establishment will be able to manually record your exit.
No, our service does not contain any form of advertising.
When you check in you will need to provide a username, email address, postal address and a contact number of three members of your establishment.
Yes, if you wish you can also activate dual-factor identification.
The app only uses the Wi-Fi and Camera features of your devices, it's also inactive when you're not using it.
You will have access to the number of people present in your establishment, the number of outings and the total attendance.
No, the use of the CoGa platform is completely free.
Yes, your client simply has to fill out a form on our site and keep a QR code, you are also able to register the customer manually.
The CoGa service can be used on any computer with a camera, iPhone, iPod and iPads.
If your customer is unable to generate an access card, you can generate one manually by filling out the customer form on your side, you can also generate printable single-use access cards.
CoGa has a feature to manage the flow of people within several rooms in the same establishment, the recording method will be done by room.
A weak connection to the internet is still effective for the proper making of the platform.
Yes, however, you will have to list the trips within the different rooms.
If you are present on social networks or are able to contact your customers, you are advised to notify them of the implementation of the device so that it can generate the access cards ahead of the visit.
The request from the cantonal doctor will come on your dashboard. You can accept his request or refuse and ask for additional information.